When you work with Catalyst Health, you’ll join our passionate network and enjoy job security, a competitive salary, and flexible hours.

We are looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.

Duties include:

• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival, and selling memberships.

• Assists in maintaining a professional front desk and reception area.

• Interact with customers by telephone or in-person to provide information about us and rectify concerns.

• Check to ensure that appropriate changes have been made to address the customer's issues.

• Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail, and face-to-face meetings.

• Responsible for greeting and serving all guests courteously and professionally.

• Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to the supervisor immediately.

Required Experience:

• High school diploma or relevant qualification.

• Good understanding of office administration and basic bookkeeping practices.

• Superb written and verbal communication skills.

• Excellent organizational and multi-tasking abilities.

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance